Terms of Service

Effective Date: Tuesday, July 1, 2025

Please read these Terms of Service carefully before using our website or purchasing products.

1. Introduction

Welcome to Svelt. These Terms of Service ("Terms") govern your access to and use of our website (https://svelt.us), pre-order platform, and related services (“Services”).

By using our Services, you agree to these Terms. If you do not agree, please do not use our Services.

2. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to place orders on our website.

3. Pre-Orders and Payments

You may place a $1 reservation to receive access to early bird pricing. This is fully refundable until the Kickstarter campaign begins. Full product pricing will be communicated clearly at checkout. All payments are processed securely through third-party providers (e.g., Stripe, Kickstarter). We reserve the right to cancel or refuse any order.

4. Shipping and Delivery

Estimated delivery dates are provided but not guaranteed.Shipping costs and timelines may vary by region. Risk of loss passes to you upon shipment.

5. Returns and Refunds

We accept refund requests in accordance with our refund policy as follows. For pre-orders, refund eligibility is limited to a pre-campaign window or within a reasonable period after receipt (if applicable). All return shipping costs are your responsibility unless the product is defective.

6. Intellectual Property

All content on the Svelt website (product designs, images, logos, text, videos, etc.) is owned by Svelt and protected under copyright, trademark, and other intellectual property laws. You may not copy, reproduce, or use our content without permission.

7. Prohibited Uses

You agree not to:
- Use the site for unlawful purposes
- Attempt to reverse-engineer or exploit our services
- Interfere with website functionality or security
- Impersonate others or provide false information

8. Limitation of Liability

To the fullest extent permitted by law, Svelt shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Services or products, including but not limited to loss of data, profits, or business opportunities.

9. Disclaimer of Warranties

Our products and Services are provided “as is” without warranties of any kind, either express or implied. We disclaim all warranties including merchantability, fitness for a particular purpose, and non-infringement.

10. Indemnification

You agree to indemnify and hold harmless Svelt, its founders, and affiliates from any claims, damages, or liabilities arising out of your use of our Services or violation of these Terms.

11. Governing Law

These Terms are governed by the laws of the Republic of Singapore (or another jurisdiction if Svelt is registered elsewhere), without regard to conflict of law principles.

12. Updates

We may update these Terms occasionally. We’ll notify you of significant changes via our website or email.

13. Contact Us

If you have any questions about these Terms, reach us at info@svelt.us.