Privacy Policy

Effective Date: Tuesday, July 1, 2025

At Svelt, we are committed to protecting your privacy and being transparent about how we collect, use, and protect your data. This Privacy & Cookies Policy outlines the information we collect, how we use it, and the choices you have—including how we use cookies on our site.Every day, we work from various environments - coffee shops, living rooms, lecture halls, even trains and airports. The world is mobile, but the tools we rely on haven't caught up.

1. Information We Collect

a. Information You Provide:
Personal Information: Name, email address, shipping/billing address, and payment details provided during sign-up, reservations, purchases, or customer support inquiries.
Surveys & Feedback: Responses to product research or customer satisfaction surveys.

b. Automatically Collected Information
Device & Usage Data: IP address, browser type, pages visited, time on site, referral source, etc.
Tracking Technologies: We use cookies and similar tools (like pixels) to understand how you use our site and to personalize your experience (see Section 7 for more on cookies).

2. How We Use Your Information

We use the data we collect to:
- Process orders and deliver products
- Communicate with you about orders, support, and promotionsImprove our products, services, and user experience
- Run marketing and retargeting campaigns (optional and opt-out enabled)
- Comply with legal or regulatory obligations

3. Sharing Your Information

We may share your data with third parties who help us operate our business, such as:
- Payment processors (e.g., Stripe, Kickstarter)
- Shipping providers
- Analytics and advertising partners (e.g., Google, Meta )
- Legal entities if required to comply with law or protect our rights

We do not sell your personal data.

4. Data Retention

We retain your personal information only as long as needed for the purposes outlined in this policy or as required by law.

5. Your Privacy Rights

Depending on your location, you may have the right to:
- Access, correct, or delete your personal data
- Withdraw consent for marketing communicationsRequest a copy of your data

To exercise these rights, contact us at info@svelt.us.

6. Children’s Privacy

Our site is not intended for users under 13 years of age. We do not knowingly collect personal data from children.

7. Cookies & Tracking Technologies

a. What Are Cookies?
Cookies are small text files placed on your device to enhance your experience and gather usage data.

b. Types of Cookies We Use
- Essential Cookies – For core site functions (e.g., shopping cart, security)
- Performance & Analytics Cookies – To improve site performance and user experience (e.g., Google Analytics)
- Functional Cookies – To remember preferences and enhance features
- Marketing & Retargeting Cookies – To show relevant ads across platforms (e.g., Meta Pixel, TikTok Pixel)

c. Managing Your Cookies
You can control or disable cookies in your browser settings. However, doing so may affect how our site functions.
- Chrome: Settings > Privacy and security > Cookies
- Safari: Preferences > Privacy
- Firefox: Options > Privacy & Security
- Edge: Settings > Cookies and site permissions

8. Security

We implement appropriate security measures such as SSL encryption, secure servers, and access controls to protect your data. However, no system is 100% secure.

9. Policy Updates

We may update this policy to reflect changes in law, technology, or business practices. Updates will be posted here with a revised effective date.

10. Contact Us

If you have any questions about our Privacy & Cookies Policy, please reach out to info@svelt.us.